Terms & Conditions

01 User access & account responsibilities

• Each user is provided a unique login ID and password.
• Users must keep their login credentials confidential.
• Users are responsible for all actions performed through their account.
• Sharing login information or accessing other accounts is strictly prohibited.

02 Authorised use only

• The ERP must be used only for official, academic, or organisational purposes.
• Any misuse of system features or attempts to disrupt operations is prohibited.
• Unauthorised access or hacking attempts may result in legal action.

03 Data entry and accuracy

• Users must ensure all entered data is accurate and up to date.
• Any incorrect data must be reported to the ERP Administrator.
• Intentional manipulation or tampering of data is a serious violation.

04 Data privacy & confidentiality

• All data stored in the ERP is confidential and protected.
• Users must not download, copy, or share data without authorisation.
• The institution is not responsible for breaches due to user negligence.

05 Security measures

• Users must access the ERP only from secure and malware-free devices.
• Suspicious activity should be reported immediately.
• Users must log out after completing their session.

06 Software updates & maintenance

• The provider may update or maintain the ERP periodically.
• Some modules may be temporarily unavailable during maintenance.
• The provider may modify or enhance the system without prior notice.

07 Support & troubleshooting

• Issues should be reported through official support channels.
• Response time depends on the severity of the issue.
• Users must not modify or attempt backend fixes on the system.

08 Restrictions

• Reverse engineering, copying, or modifying the software is prohibited.
• Unauthorised third-party integration is not allowed.
• Using ERP data for illegal or commercial purposes is strictly prohibited.
• Uploading harmful scripts or malicious content is forbidden.

09 Liability limitations

• The provider is not responsible for losses due to incorrect data entry or misuse.
• The ERP is provided “as is” and may experience downtime during maintenance.
• Internet or network issues are the responsibility of the user.

10 Termination of access

• Access may be suspended for violating policies or security rules.
• Users leaving the organisation will have access removed.

11 Intellectual property

• All modules, code, and content belong to Vaishnavi Systems and Solutions.
• Users only receive access rights, not ownership.

12 Acceptance of terms

By accepting these Terms, you also accept to receive news, updates, offers and campaign-related SMS on the mobile number provided by you. By accessing and using the Platform, or verifying your contact number with us, you explicitly consent to receive such communications — by call, SMS, email or other digital and electronic means — from us or our authorised representatives regarding any new services or offerings, even if your contact number is registered under the DND/NCPR list under the Telecom Commercial Communications Customer Preference Regulations, 2018.

You can unsubscribe or opt out of marketing and promotional communications, newsletters and other notifications from Vaishnavi Systems and Solutions at any time by following the instructions set out in such communications.